<Shipping>
         
Home How to order Shipping Payment About company's name
Links E-mail to us Language About us Our Privacy policy
         
 
What is EMS? (abbreviation of Express Mail Service)

Though it might be a little expensive, there is no doubts that EMS is the fastest and securest shipping method in Japan as international airmails. So we strongly recommend that you choose EMS. As for some items (Example : Item # NS-3), please note that our shipping method is EMS only. Japan Post says that [Top priority among international mails is placed on this service. Our fastest delivery service.] We inform you EMS label # via E-mail after despatching by EMS, so you can know the present status of your goods by using EMS tracing service.

What is SAL? (abbreviation of Surface Air Lifted)

As Freight forwarder, Japan Post pre-buys large blocks of cargo space on airplanes, so if there is vacant space in cargo space bought in advance, it is not cost-effectively. So they provide SAL, as inexpensive international airmail services. Because of using vacant cargo space, please note that it may take more longer transportation time. Moreover, Japan Post says that [This is a service where international mail is handled as surface mail in both Japan and the destination country and as airmail between the two countries.]

Shipping Method

1. As the shipping methods by Japan Post, there are Standard airmail parcel (small package), EMS, SAL and sea mail parcel.

However, please keep in mind that our basic Shipping Method is Standard airmail parcel (Ordinary Shipping) or EMS. As optional method, you can choose SAL or sea mail parcel after receiving our order confirmation E-mail. (You can change shipping method after receiving our order confirmation E-mail.)

2. Shipping charge are informed in our order confirmation E-mail, and You can change shipping method after receiving our order confirmation E-mail.

[Note]
Please understand that there is no complete cart system which can calculate according to various shipping method, cargo's weight and many countries, and such situation of cart system compels us to use our Order Form.

3. Delivery days in transit.

Example : For United States

Shipping Methods Delivery days
EMS It is estimated to take 3 to 5 delivery days in transit.
Standard airmail parcel (small package) It is estimated to take 6 to 10 delivery days in transit.
SAL It is estimated to take 10 to 20 delivery days in transit.
Sea mail about 2 months

Important

1. In the case of EMS shiping, we inform you EMS tracing # via E-mail, so you can know the present status of package.
(Please visit http://www.post.japanpost.jp/int/ems/delivery/index_en.html)
According to our experience, in the event that you won't receive airmail parcel within one week after arriving at post office near you, EMS airmail parcel may be sent back to us.
When you are absent from home for more than one week on business or holidays after your ordering, please inform us via E-mail .-

2. In the case of Standard airmail parcel, If you do not receive your package within 20 days after our Shipping Advice via E-mail, Please immediately inform us via E-mail.

3. In the case of SAL, If you do not receive your package within 30 days after our Shipping Advice via E-mail, Please immediately inform us via E-mail.

[Note]

1. Japan post says that the above estimation of delivery days is correct. Even in the ordinary shipping (Standard airmail parcel), if you are often absent from home, it may take about 20-25 delivery days, according to our experience.

2.. Shipping method of Free Shipping is Standard airmail parcel (small package).( In the case of EMS shipping, EMS needs extra charge. )

Delivery

Once Payment is received and processed, your order will be shipped within the next 5 business days (in the case of International Money Orders, Bank Processing normally requires 2 to 5 Business Days)

Note

1. All goods are shipped at our risk, but any damage or loss should be notified within 48 hours by e-mail. We will then forward you instructions about returning the item at our expense, and ship you a replacement or refund your payment if we are out of stock .  
3. Please note that we can accept no responsibility for duties and other import taxes which certain countries may apply to your order. By placing your order with us you are assuming all responsibility for the legality of personally importing the products in question.

EMS shipping to Canada]
To our knowledge, in the case of EMS shipping from Japan to Canada, when price is over C$60, the amount that exceeds C$60 is taxed, which is 14%.

[Example]
1. Price Canadian $100.
2. Amount that exceeds C$60 is C$40
3. Tax will be C$5.6